FAQ

Loading...

Frequently Asked Questions:

1. Can I get an invoice?
Yes, you need to tick a „VAT Invoice” tickbox while placing an order.

2. Do you have a size of shoes if it is not on a product page?
No, if it’s not there then it is out of stock.

3. Are the shoes original?
Yes, all footwear in our store comes from the official distibutors.

4. Will you send shoes to my country?
Here is the full list of countries that we ship our products to:

  • Great Britain
  • Ireland
  • Germany
  • Belarus
  • Slovakia
  • Czech
  • Ukraine
  • Russian Federation
  • Hungary
  • Slovenia
  • Bulgaria
  • Austria
  • the Netherlands
  • Italy
  • Spain
  • Belgium
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • Norway
  • Sweden
  • France
  • Greece
  • Lithuania
  • Latvia
  • Portugal
  • Serbia
  • Switzerland

5. Can I exchange shoes for a different size?

We do not issue exchanges. We recommend returning the product first and then placing a new order.

6. How much will I pay for delivery if I buy more shoes?
By GLS – price is same as for 1 pair of shoes.

7. Do I have any warranty for footwear bought in your shop?
Yes, all shoes have 24 months warranty.

8. If I am not satified, can I return the product?
Yes, you can – here is the full guide about Returns.