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shop@butyjana.co.uk
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Returns policy

  1. The client is entitled to – within the meaning of the article 7 of the act form March 2, 2000 about the protection and responsibility for the harm done by a dangerous product- draw back form the agreement of purchase without giving any reasons by submitting the relevant printed and filled written statement in the 14 days time lime from the date of receiving the product.
  2. The sample of the relevant form can be downloaded from here.
  3. In the case of withdrawal form the agreement, the client is obliged to send back at his/her expense the product in it’s original packaging together with the original evidence of purchase ( receipt, VAT invoice). Returned product can not have the traces of usage, cannot be damaged, it also applies to the product’s packaging. The original cardboard box with the shoes must be warped up and the sticky tape cannot be stuck directly all over the box, it may result in the refusal of the replacement.
  4. The parcel should be send at:
    JAN Katarzyna Bałdyga

    Zarzecze 65
    36-041 Boguchwała
    POLAND

    The money for the returned product will be transferred to the Client’s back account at the account number assigned by the client in the form within 14 days form the moment of receiving the product. The cost of sending the parcel back is not returned.
    We do not accept the parcel paid on the delivery.
    We hope that our shoes and other products from our internet shop will meet your expectations – have a nice shopping.