FAQ

Frequently asked questions:

1. Can I get an invoice?
Yes, you need to tick a „VAT Invoice” tickbox while placing an order.

2. Do You have a size of shoes if it is not on a product page ?
No, If it’s not there then it is out of stock.

3. How long do I have to wait for my delivery ?

  • GLS – 7-10 days
  • Polish Post Office – 10 days

4. Does the shoes are branded ?
Yes, all footwear in our shop comes from official distibutors .

6. Will You send shoes to my country ?
Here is the full list of countries that we ship our products to.

  • Great Britain
  • Ireland
  • Germany
  • Belarus
  • Slovakia
  • Czech
  • Ukraine
  • Russian Federation
  • Hungary
  • Slovenia
  • Bulgaria
  • Austria
  • Holland
  • Italy
  • Spain
  • Belgium
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • Norway
  • Sweden
  • France
  • Greece
  • Lithuania
  • Latvia
  • Portugal
  • Serbia
  • Switzerland

7. Can I exchange shoes for a different size ?
Yes You can, full information about exchanges You will find here.

8. How much will I pay for delivery if I buy more shoes ?
By GLS – price is same as for 1 pair of shoes.
By Polish Post Office – price depends on weight of Your package.

9. Do I have any warranty for footwear bought in Your shop ?
Yes, all shoes have 12 months warranty.

10. If I am not satified, can I return the product ?
Yes You can – here is full guide about Returns.

We send packages within 24 h

You will get Your package always on time

Exchange or return

Simple exchange or return products up to 14 days.

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