Frequently asked questions:

1. Can I get an invoice?
Yes, you need to tick a „VAT Invoice” tickbox while placing an order.

2. Do You have a size of shoes if it is not on a product page ?
No, If it’s not there then it is out of stock.

3. How long do I have to wait for my delivery ?

• GLS – 7-10 days
• Polish Post Office – 10 days

4. Does the shoes are branded ?
Yes, all footwear in our shop comes from official distibutors .

6. Will You send shoes to my country ?
Here is the full list of countries that we ship our products to.

• Great Britain
• Ireland
• Germany
• Belarus
• Slovakia
• Czech
• Ukraine
• Russian Federation
• Hungary
• Slovenia
• Bulgaria
• Austria
• Holland
• Italy
• Spain
• Belgium
• Croatia
• Denmark
• Estonia
• Finland
• Norway
• Sweden
• France
• Greece
• Lithuania
• Latvia
• Portugal
• Serbia
• Switzerland

7. Can I exchange shoes for a different size ?
Yes You can, full information about exchanges You will find here.

8. How much will I pay for delivery if I buy more shoes ?
By GLS – price is same as for 1 pair of shoes.
By Polish Post Office – price depends on weight of Your package.

9. Do I have any warranty for footwear bought in Your shop ?
Yes, all shoes have 12 months warranty.

10. If I am not satified, can I return the product ?
Yes You can – here is full guide about Returns.