Frequently asked questions:
1. Can I get an invoice?
Yes, you need to tick a „VAT Invoice” tickbox while placing an order.
2. Do You have a size of shoes if it is not on a product page ?
No, If it’s not there then it is out of stock.
3. How long do I have to wait for my delivery ?
- GLS – 7-10 days
- Polish Post Office – 10 days
4. Does the shoes are branded ?
Yes, all footwear in our shop comes from official distibutors .
6. Will You send shoes to my country ?
Here is the full list of countries that we ship our products to.
- Great Britain
- Ireland
- Germany
- Belarus
- Slovakia
- Czech
- Ukraine
- Russian Federation
- Hungary
- Slovenia
- Bulgaria
- Austria
- Holland
- Italy
- Spain
- Belgium
- Croatia
- Denmark
- Estonia
- Finland
- Norway
- Sweden
- France
- Greece
- Lithuania
- Latvia
- Portugal
- Serbia
- Switzerland
7. Can I exchange shoes for a different size ?
Yes You can, full information about exchanges You will find here.
8. How much will I pay for delivery if I buy more shoes ?
By GLS – price is same as for 1 pair of shoes.
By Polish Post Office – price depends on weight of Your package.
9. Do I have any warranty for footwear bought in Your shop ?
Yes, all shoes have 12 months warranty.
10. If I am not satified, can I return the product ?
Yes You can – here is full guide about Returns.
